At Heming we select our diamonds according to strict quality standards for cut, clarity and colour. Each diamond has been individually assessed and graded by an industry recognised third party, either the Gemmological Institute of America (GIA), the Antwerp Institute of Gemmology (HRD) or the International Gemmological Institute (IGI). When you purchase one of our certified, loose diamonds you will receive a copy of the relevant grading report specifying the cut, colour, clarity and carat of your stone(s) along with further specialist details.
GUARANTEE FINE JEWELLERY
Our commitment to quality extends to all the fine jewellery we offer. Each item is carefully selected for craftsmanship, beauty and timeless design, and passes through rigorous quality control checks before being offered for sale. All items are described in detail and carry relevant hallmarks defining metal standards. Invoices will carry our guarantee of the stated gemstone content for any given piece.
Heming offers a satisfaction guarantee so that you can be certain your selection is right for you. Our Refunds and Exchange policy makes your purchase completely and unconditionally risk-free. From the date of shipment, you have 14 days to evaluate your choice. If for whatever reason, you are not satisfied with your purchase you may return it for a full refund or credit. If you have any concerns with your order at any time, please contact us - customer satisfaction is our primary concern. For more information, visit our Guarantee page.